Store Regulations

INTERNET STORE REGULATIONS

BESHAPED.PL

TABLE OF CONTENTS:

GENERAL PROVISIONS
ELECTRONIC SERVICES IN THE ONLINE STORE
CONDITIONS FOR CONCLUDING A SALES CONTRACT
METHODS AND DEADLINES FOR PAYMENT FOR THE PRODUCT
COST, METHODS AND DEADLINE FOR PRODUCT DELIVERY
PRODUCT COMPLAINT
NON-JUDICIAL METHODS OF HANDLING COMPLAINTS AND CLAIMS AND THE RULES FOR ACCESS TO THESE PROCEDURES
RIGHT OF WITHDRAWAL FROM THE CONTRACT
PUBLISHING CONTENT ON THE WEBSITE AND THE CONDITIONS OF THEIR MODERATION
PROVISIONS REGARDING ENTREPRENEURS
FINAL PROVISIONS
WITHDRAWAL FORM TEMPLATE

This Online Store Regulations was prepared by lawyers from the Prokonsumencki.pl service. The Online Store www.beshaped.pl cares about consumer rights. A consumer cannot waive the rights granted to them under the Consumer Rights Act. Provisions of contracts less favorable to the consumer than the provisions of the Consumer Rights Act are invalid, and the provisions of the Consumer Rights Act apply in their place. Therefore, the provisions of these Regulations do not aim to exclude or limit any rights of consumers granted to them under absolutely binding legal provisions, and any potential doubts should be interpreted in favor of the consumer. In the event of any inconsistency between the provisions of these Regulations and the above provisions, the latter shall take precedence and should be applied.

GENERAL PROVISIONS

1.1. The Online Store available at the internet address www.beshaped.pl is operated by WORLDWIDE T&S SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ based in Warsaw (registered office and correspondence address: ul. Marszałkowska 58, 00-545 Warsaw); entered into the Register of Entrepreneurs of the National Court Register under the number KRS 0000816105; the registration court where the company's documentation is kept: District Court for the Capital City of Warsaw in Warsaw, XII Commercial Division of the National Court Register; share capital of: 27,000 PLN; NIP: 7010957298; REGON: 384949755, email address: kontakt@beshaped.pl

1.2. These Regulations apply to both consumers and entrepreneurs using the Online Store, unless a specific provision of the Regulations states otherwise.

1.3. The administrator of personal data processed in the Online Store in connection with the implementation of the provisions of these Regulations is the Seller. Personal data is processed for the purposes, for the period, and based on the grounds and principles indicated in the privacy policy published on the Online Store's website. The privacy policy primarily contains the principles regarding the processing of personal data by the Administrator in the Online Store, including the grounds, purposes, and duration of personal data processing as well as the rights of the individuals to whom the data pertains, as well as information regarding the use of cookies and analytical tools in the Online Store. Using the Online Store, including making purchases, is voluntary. Similarly, providing personal data by the user of the Online Store, whether a Service Recipient or Client, is voluntary, with the exception of the cases indicated in the privacy policy (conclusion of a contract and statutory obligations of the Seller).

1.4. Definitions:

WORKING DAY – one day from Monday to Friday, excluding public holidays.
REGISTRATION FORM – a form available in the Online Store that allows the creation of an Account.
ORDER FORM – Electronic Service, an interactive form available in the Online Store that allows placing an Order, specifically by adding Products to the electronic cart and specifying the terms of the Sales Agreement, including the method of delivery and payment.
CLIENT – (1) a natural person with full legal capacity, and in cases provided for by generally applicable regulations, also a natural person with limited legal capacity; (2) a legal entity; or (3) an organizational unit without legal personality, to which the law grants legal capacity – that has entered into or intends to enter into a Sales Agreement with the Seller.
CIVIL CODE – the Civil Code Act of April 23, 1964 (Journal of Laws 1964 No. 16, item 93, as amended).
ACCOUNT – Electronic Service, a collection of resources in the Service Provider's IT system designated by an individual name (login) and a password provided by the Service Recipient, in which data provided by the Service Recipient and information about Orders placed by them in the Online Store are stored.
NEWSLETTER – Electronic Service, an electronic distribution service provided by the Service Provider via e-mail and a contact phone number, which allows all users of this service to automatically receive from the Service Provider periodic content of subsequent editions of the newsletter containing information about Products, news, information about incomplete purchases in the Online Store, and promotions in the Online Store.
REVIEWS – Electronic Service available in the Online Store that allows Users to add reviews, ratings, and comments regarding the Online Store, Products, and the Sales Agreements concluded.
PRODUCT – a movable item, voucher, or gift card available in the Online Store that is the subject of the Sales Agreement between the Customer and the Seller.
GRAPHIC FILES – the Product design prepared by the Customer along with any technical comments from the Customer.
REGULATIONS – these regulations of the Online Store.
ONLINE STORE – the online store of the Service Provider available at the internet address: www.beshaped.pl.
SELLER; SERVICE PROVIDER – WORLDWIDE T&S SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ based in Warsaw (registered office and correspondence address: ul. Marszałkowska 58, 00-545 Warsaw); entered in the Register of Entrepreneurs of the National Court Register under the number KRS 0000816105; the registration court where the company's documentation is kept: District Court for the capital city of Warsaw in Warsaw, XII Economic Division of the National Court Register; share capital of: 27,000 PLN; NIP: 7010957298; REGON: 384949755, email address: kontakt@beshaped.pl
SALES AGREEMENT – an agreement for the sale of the Product concluded or to be concluded between the Customer and the Seller via the Online Store.
ELECTRONIC SERVICE – a service provided electronically by the Service Provider for the benefit of the User via the Online Store.
USER – (1) a natural person with full legal capacity, and in cases provided for by universally applicable regulations, also a natural person with limited legal capacity; (2) a legal entity; or (3) an organizational unit without legal personality, which the law grants legal capacity – using or intending to use the Electronic Service.
CONSUMER RIGHTS ACT – the act of May 30, 2014 on consumer rights (Journal of Laws 2014, item 827, as amended).
ORDER – a declaration of will by the Customer made using the Order Form aimed directly at concluding a Sales Agreement for the Product with the Seller.
FILE VERIFICATION – checking by the Seller the compliance of the Client's Graphic Files with the requirements specified in the Graphic Files Specification.

ELECTRONIC SERVICES IN THE ONLINE STORE

2.1. The following Electronic Services are available in the Online Store: Account, Order Form, Newsletter, and Reviews.

Account – using the Account is possible after the Service Recipient has completed three consecutive steps – (1) filling out the Registration Form, (2) clicking the “Create account” field, and (3) confirming the desire to create an Account by clicking the confirmation link sent automatically to the provided email address. In the Registration Form, the Service Recipient must provide the following data: first and last name, email address, and password.

The Electronic Service Account is provided free of charge for an indefinite period. The Service Recipient has the option, at any time and without giving a reason, to delete the Account (resign from the Account) by sending a relevant request to the Service Provider, in particular via email to: kontakt@beshaped.pl or in writing to: ul. Marszałkowska 58, 00-545 Warsaw.

Order Form – using the Order Form begins at the moment the Client adds the first Product to the electronic cart in the Online Store. Placing an Order occurs after the Client has completed two consecutive steps – (1) after filling out the Order Form and (2) clicking on the “Confirm purchase” field on the Online Store page after filling out the Order Form – until this moment there is an option for self-modification of the entered data (for this purpose, one should follow the displayed messages and information available on the Online Store page). In the Order Form, it is necessary for the Client to provide the following data regarding the Client: first and last name/company name, address (street, house/apartment number, postal code, city, country), email address, contact phone number, and data regarding the Sales Agreement: Product/s, quantity of Product/s, place and method of delivery of the Product/s, method of payment. In the case of Clients who are not consumers, it is also necessary to provide the company name and VAT number.

The Electronic Service Order Form is provided free of charge and is one-time in nature, ending at the moment of placing the Order through it or at the moment of earlier cessation of placing the Order through it by the Service Recipient.

Newsletter – using the Newsletter occurs after providing an email address or mobile phone number in the "Newsletter" tab visible on the Online Store's page, to which subsequent editions of the Newsletter will be sent, and clicking the Subscribe button. You can also subscribe to the Newsletter by checking the appropriate checkbox during account creation or placing an order – upon creating an Account or placing an order, the Service User will be subscribed to the Newsletter.

The Electronic Newsletter Service is provided free of charge for an indefinite period. The Service User has the option to unsubscribe from the Newsletter at any time and without giving a reason, by sending a relevant request to the Service Provider, particularly via email to: kontakt@beshaped.pl or in writing to the address: ul. Marszałkowska 58, 00-545 Warsaw.

Reviews – adding a review is possible after the Service User completes a total of three consecutive steps: (1) going to the review tab on the selected Product's page, (2) entering their name and surname (identifier) and email address, as well as providing the content of the review, selecting a graphic rating of the Product, and (3) clicking the Add Review button. The Service User also has the option to attach photos or videos of the Product selected from their device's memory. When using the Electronic Review Service, the Service User is obliged to provide only reliable and truthful information. The Service User is prohibited from posting reviews that are offensive or inconsistent with the actual state of affairs.

The Electronic Review Service is provided free of charge and is one-time in nature, terminating upon the completion of a rating through it or upon earlier cessation of using the Electronic Service by the Service User. The visibility of a review submitted by the Service User on the Online Store's page requires prior approval of the review by the Service Provider.

2.2. Technical requirements necessary to cooperate with the IT system used by the Service Provider: (1) a computer, laptop, or other multimedia device with Internet access; (2) access to email; (3) an up-to-date web browser: Mozilla Firefox; Internet Explorer; Opera; Google Chrome; Safari; or Microsoft Edge; (4) enabling the ability to save Cookies and support for Javascript in the web browser.

2.3. The Service User is obliged to use the Online Store in a manner consistent with the law and good customs, taking into account respect for personal goods and copyrights and intellectual property of the Service Provider and third parties. The Service User is obliged to provide data that is consistent with the actual state of affairs. The Service User is prohibited from providing unlawful content.

2.4. The complaint procedure regarding Electronic Services:

Complaints related to the provision of Electronic Services by the Service Provider and other complaints related to the operation of the Online Store (excluding the product complaint procedure specified in point 6 of the Regulations) can be submitted by the Service Recipient, for example:

in writing to the address: ul. Marszałkowska 58, 00-545 Warsaw;
in electronic form via email to: kontakt@beshaped.pl.

It is recommended that the Service Recipient include in the description of the complaint: (1) information and circumstances regarding the subject of the complaint, in particular the type and date of the irregularity; (2) the request of the Service Recipient; and (3) contact details of the person submitting the complaint – this will facilitate and expedite the handling of the complaint by the Service Provider. The requirements stated in the previous sentence are only recommendations and do not affect the effectiveness of complaints submitted without the recommended description of the complaint.
The Service Provider will respond to the complaint immediately, no later than within 14 calendar days from the date of its submission.

CONDITIONS FOR CONCLUDING A SALES AGREEMENT

3.1. The conclusion of the Sales Agreement between the Customer and the Seller occurs after the Customer has submitted an Order using the Order Form in the Online Store in accordance with point 2.1.2 of the Regulations.

3.2. The price of the Product displayed on the Online Store's website is given in Polish zlotys and includes taxes. The Customer is informed about the total price including taxes of the Product that is the subject of the Order, as well as delivery costs (including transport, delivery, and postal service fees) and other costs, and if the amount of these fees cannot be determined – about the obligation to pay them, on the pages of the Online Store during the submission of the Order, including at the moment the Customer expresses their intention to be bound by the Sales Agreement.

3.3. The procedure for concluding a Sales Agreement in the Online Store using the Order Form

The conclusion of the Sales Agreement between the Customer and the Seller occurs after the Customer has submitted an Order in the Online Store in accordance with point 2.1.2 of the Regulations.
After placing the Order, the Seller immediately confirms its receipt and simultaneously accepts the Order for execution. Confirmation of the receipt of the Order and its acceptance for execution takes place by sending the Client a relevant email message to the email address provided during the Order placement, which contains at least the Seller's statements regarding the receipt of the Order and its acceptance for execution, as well as confirmation of the conclusion of the Sales Agreement. Upon receiving the above email message, a Sales Agreement is concluded between the Client and the Seller.

3.4. The preservation, security, and provision of the content of the concluded Sales Agreement to the Client occurs through (1) making this Regulation available on the Online Store's website and (2) sending the Client an email message referred to in point 3.3.2. of the Regulation. The content of the Sales Agreement is additionally preserved and secured in the Seller's Online Store IT system.

3.5. Verification Procedure, commencement of the execution of the Sales Agreement by the Seller in the case of individualized orders

After concluding the Sales Agreement, the Seller prepares a visualization of the personalization for the Client within 48 hours – a visualized project of the order, created based on the Client's graphic and text materials, which is sent to the client at the specified email address.
Upon receiving the visualization, the Client is obliged to confirm the project or indicate errors, which the Seller commits to correct within 7 Working Days.
The Seller proceeds to execute the Sales Agreement at the moment: (1) the end of the File Verification (in case there is no need to make corrections) or (2) upon receiving the acceptance of the corrected visualization from the Client or (3) upon receiving the Client's request to commence the execution of the Sales Agreement despite the lack of positive File Verification or the lack of sending corrected Graphic Files by the Client.
The Seller produces the Product subject to the Sales Agreement according to the Product Specification based on the Client's Graphic Files and any agreements between the Client and the Seller within the Framework of File Verification. The Client declares that they have full copyright to the Graphic Files sent to the Seller and to the verbal trademarks that are part of the service performed under the order.

METHODS AND DEADLINES FOR PAYMENT FOR THE PRODUCT

4.1. The Seller provides the Client with the following payment methods under the Sales Agreement:

Cash payment on delivery upon receipt of the shipment.
Payment by bank transfer to the Seller's bank account.
Electronic payments and card payments via the PayU.pl service – the currently available payment methods are specified on the Online Store's website in the information tab concerning payment methods and on the website http://www.payu.pl.

Settlement of transactions with electronic payments and card payments is conducted according to the Client's choice via the PayU.pl service. The service for electronic payments and card payments is provided by:

pl – PayU S.A. company based in Poznań (registered office address: ul. Grunwaldzka 182, 60-166 Poznań), entered into the Register of Entrepreneurs of the National Court Register under number 0000274399, with records kept by the District Court Poznań – Nowe Miasto and Wilda in Poznań; share capital of 4,944,000.00 PLN fully paid; NIP: 7792308495.

4.2. Payment deadline:

In the case of the Client choosing payment by bank transfer, electronic payments, or card payments, the Client is obliged to make the payment within 7 calendar days from the date of the Sales Agreement conclusion.
In the case of the Client choosing cash payment on delivery upon receipt of the shipment, the Client is obliged to make the payment upon receipt of the shipment.

COST, METHODS, AND DELIVERY TIME OF THE PRODUCT

5.1. Delivery of the Product to the Client is chargeable unless the Sales Agreement states otherwise. The costs of delivering the Product (including transport fees, delivery, and postal services) are indicated to the Client on the Online Store's pages in the information tab concerning delivery costs and during the order placement, including at the moment of the Client expressing the desire to enter into the Sales Agreement.

5.2. The Seller provides the Client with the following methods of delivering the Product:

Courier shipment, cash on delivery courier shipment.
Parcel locker shipment.
Electronic shipment.

Electronic shipment may consist of (1) sending the Client to the email address indicated by the Client during the Order placement a Product in the form of a computer file or (2) providing the Client with a unique internet link (URL) enabling the download and saving of the Product in the memory of the Client's terminal device. In the latter case, the Seller ensures the proper functioning of the URL for a period of 30 days from the date of provision.

Delivery time of the Product to the Client is up to 7 Business Days, unless a shorter period is specified in the description of the Product or during the Order placement. In the case of Products with different delivery times, the delivery time is the longest specified period, which cannot exceed 7 Business Days.

The beginning of the delivery period for the Product to the Customer is counted in the following way:
In the case of the Customer choosing the payment method by bank transfer, electronic payments, or credit card – from the day the Seller's bank account or settlement account is credited.
In the case of the Customer choosing the payment method of cash on delivery – from the day the Sales Agreement is concluded.
In the case of prepaid Products from the moment of the product's premiere.

PRODUCT COMPLAINT

6.1. The basis and scope of the Seller's liability towards the Customer, if the sold Product has a physical or legal defect (warranty), are defined by generally applicable legal provisions, particularly in the Civil Code (including Articles 556-576 of the Civil Code).

6.2. The Seller is obliged to deliver to the Customer a Product free of defects.

6.3. A complaint may be submitted by the Customer, for example:

in writing to the address: DTW Logistics Fulfillment Center x BeShaped, Sochaczewska 98C, 05-870 Błonie;
in electronic form via email to: kontakt@beshaped.pl.

6.4. It is recommended that the Customer provide in the complaint description: (1) information and circumstances regarding the subject of the complaint, particularly the type and date of the defect occurrence; (2) the request for how to bring the Product into conformity with the Sales Agreement or a statement of price reduction or withdrawal from the Sales Agreement; and (3) contact details of the person submitting the complaint – this will facilitate and expedite the Seller's handling of the complaint. The requirements stated in the previous sentence are merely recommendations and do not affect the effectiveness of complaints submitted without the recommended complaint description.

6.5. The Seller will respond to the Customer's complaint immediately, no later than within 14 calendar days from the date of its submission. If the Customer, being a consumer, exercises rights under the warranty, requesting a replacement of the item or removal of the defect or has submitted a statement of price reduction, specifying the amount by which the price is to be reduced, and the Seller has not responded to this request within 14 calendar days, it is considered that the request has been acknowledged as justified.

6.6. The customer exercising their rights under the warranty is obliged to deliver the defective Product to the address: ul. Marszałkowska 58, 00-545 Warsaw. In the case of a customer who is a consumer, the Seller bears the cost of delivering the Product. If, due to the nature of the Product or the method of its installation, delivery of the Product by the customer who is a consumer would be excessively difficult, the customer is obliged to make the Product available to the Seller at the location where the Product is located.

6.7. According to Article 558 § 1 of the Civil Code, the Seller's liability under the warranty for the Product towards a customer who is not a consumer is excluded.

ALTERNATIVE DISPUTE RESOLUTION METHODS FOR CONSUMER COMPLAINTS AND CLAIMS, AND THE PRINCIPLES OF ACCESS TO THESE PROCEDURES

7.1. Detailed information regarding the possibility for a customer who is a consumer to use alternative dispute resolution methods for complaints and claims, as well as the principles of access to these procedures, is available on the website of the Office of Competition and Consumer Protection at: https://uokik.gov.pl/pozasadowe_rozwiazywanie_sporow_konsumenckich.php.

7.2. There is also a contact point operating at the Office of Competition and Consumer Protection (phone: 22 55 60 333, email: kontakt.adr@uokik.gov.pl or written address: Pl. Powstańców Warszawy 1, 00-030 Warsaw), whose task is to assist consumers in matters related to alternative dispute resolution for consumer disputes.

7.3. Consumers have the following examples of options to use alternative dispute resolution methods for complaints and claims: (1) application for dispute resolution to a permanent consumer arbitration court (more information at: http://www.spsk.wiih.org.pl/); (2) application for alternative dispute resolution to the provincial inspector of the Trade Inspection (more information on the website of the inspector appropriate due to the location of the Seller's business); and (3) assistance from the district (municipal) consumer ombudsman or a social organization whose statutory tasks include consumer protection (e.g., the Federation of Consumers, the Association of Polish Consumers). Advice is provided, among other ways, by email at porady@dlakonsumentow.pl and via the consumer hotline 801 440 220 (the hotline is active on business days, from 8:00 AM to 6:00 PM, call charges according to the operator's tariff).

7.4. At the address http://ec.europa.eu/consumers/odr an online platform for resolving disputes between consumers and entrepreneurs at the EU level (ODR platform) is available. The ODR platform is an interactive and multilingual website with a comprehensive service point for consumers and entrepreneurs seeking an out-of-court resolution of disputes related to contractual obligations arising from an online sales contract or a service provision contract (more information on the platform's website or at the website of the Office of Competition and Consumer Protection: https://uokik.gov.pl/spory_konsumenckie_faq_platforma_odr.php).

RIGHT OF WITHDRAWAL FROM THE CONTRACT

8.1. A consumer who has concluded a distance contract may withdraw from it within 14 calendar days without giving any reason and without incurring costs, except for the costs specified in point 8.8 of the Regulations. To meet the deadline, it is sufficient to send a declaration before its expiration. The declaration of withdrawal from the contract may be submitted, for example:

in writing to: DTW Logistics Fulfillment Center x BeShaped, Sochaczewska 98C, 05-870 Błonie;
in electronic form via email to: kontakt@beshaped.pl.

8.2. A sample withdrawal form is included in Annex No. 2 to the Consumer Rights Act and is also available in point 11 of the Regulations. The consumer may use the sample form, but it is not mandatory.

8.3. The period for withdrawal from the contract begins:

for a contract under which the Seller delivers the Product, being obliged to transfer its ownership (e.g., Sales Agreement) – from the moment the Product is taken into possession by the consumer or a third party indicated by him other than the carrier, and in the case of a contract that: (1) covers multiple Products that are delivered separately, in batches, or in parts – from the moment of taking possession of the last Product, batch, or part or (2) involves the regular delivery of Products for a specified period – from the moment of taking possession of the first of the Products;
for other contracts – from the day the contract is concluded.

8.4. In the case of withdrawal from a distance contract, the contract is considered not concluded.

8.5. The seller is obliged to immediately, no later than within 14 calendar days from the date of receiving the consumer's declaration of withdrawal from the contract, return to the consumer all payments made by him, including the costs of delivering the Product (except for additional costs resulting from the delivery method chosen by the consumer other than the cheapest regular delivery method available in the Online Store). The seller will refund the payment using the same payment method used by the consumer, unless the consumer has expressly agreed to a different method of refund that does not incur any costs for him. If the seller has not proposed to collect the Product from the consumer, he may withhold the refund of the payments received from the consumer until he receives the Product back or the consumer provides proof of its return, depending on which event occurs first.

8.6. The consumer is obliged to immediately, no later than within 14 calendar days from the day he withdrew from the contract, return the Product to the Seller or hand it over to a person authorized by the Seller to collect it, unless the Seller has proposed to collect the Product himself. To meet the deadline, it is sufficient to send the Product back before its expiry. The consumer can return the Product to the address: ul. Marszałkowska 58, 00-545 Warsaw.

8.7. The consumer is responsible for any decrease in the value of the Product resulting from using it in a way that exceeds what is necessary to ascertain the nature, characteristics, and functioning of the Product.

Please carefully and gently measure the clothes so that they show no signs of use, particularly regarding:

stains on necklines from foundation/powder and underarm cutouts,
stains and marks from lotions, antiperspirants, skin abrasions,
animal fur and hair,

In case of visible stains mentioned above or similar that decrease the value of the clothing, the refund amount will be reduced by:

14.90 PLN per item in case of stains,

The fee is borne by the customer.

8.8. In the event of the Consumer returning Products that are damaged, torn, worn, or have other defects that were not identified during packaging and reported by the Consumer after unpacking the package, the Seller reserves the right to refuse to accept the return and to send the Product/Products back at the Consumer's expense.

8.9. Possible costs associated with the consumer's withdrawal from the contract, which the consumer is obliged to bear:

If the consumer has chosen a delivery method for the Product other than the cheapest standard delivery method available in the Online Store, the Seller is not obliged to refund the consumer for any additional costs incurred.
The consumer bears the direct costs of returning the Product.
In the case of a Product that is a service, the performance of which has started – at the express request of the consumer – before the expiry of the withdrawal period, the consumer who exercises the right of withdrawal after making such a request is obliged to pay for the services performed up to the moment of withdrawal from the contract. The amount to be paid is calculated proportionally to the extent of the performed service, taking into account the price or remuneration agreed in the contract. If the price or remuneration is excessive, the basis for calculating this amount is the market value of the performed service.

8.10. The right of withdrawal from a distance contract does not apply to the consumer in relation to contracts:

(1) for the provision of services, if the Seller has fully performed the service with the express consent of the consumer, who was informed before the commencement of the provision, that after the Seller's performance of the service, they will lose the right to withdraw from the contract; (2) in which the price or remuneration depends on fluctuations in the financial market, which the Seller does not control, and which may occur before the expiry of the withdrawal period; (3) in which the subject of the provision is a non-prefabricated Product, produced according to the consumer's specifications or serving to meet their individualized needs; (4) in which the subject of the provision is a Product that spoils quickly or has a short shelf life; (5) in which the subject of the provision is a Product delivered in a sealed package, which cannot be returned after the package has been opened for health protection or hygiene reasons, if the package was opened after delivery; (6) in which the subject of the provision is Products that, after delivery, due to their nature, are inseparably connected with other things; (7) in which the subject of the provision is alcoholic beverages, the price of which was agreed upon at the conclusion of the Sales Agreement, and whose delivery may only occur after 30 days and whose value depends on fluctuations in the market, which the Seller does not control; (8) in which the consumer has expressly requested that the Seller come to them to perform urgent repairs or maintenance; if the Seller additionally provides other services than those requested by the consumer, or delivers Products other than spare parts necessary for the execution of the repair or maintenance, the right to withdraw from the contract applies to the consumer concerning the additional services or Products; (9) in which the subject of the provision is audio or visual recordings or computer programs delivered in a sealed package, if the package was opened after delivery; (10) for the delivery of newspapers, periodicals, or magazines, except for subscription agreements; (11) concluded by way of public auction; (12) for the provision of accommodation services, other than for residential purposes, transport of goods, car rentals, catering, services related to recreation, entertainment, sports, or cultural events, if the agreement specifies the day or period of service provision; (13) for the delivery of digital content that is not stored on a tangible medium, if the performance of the provision began with the express consent of the consumer before the expiry of the withdrawal period and after being informed by the Seller about the loss of the right to withdraw from the contract.

8.11. The provisions regarding the consumer contained in this point 8 of the Regulations apply from January 1, 2021, and to contracts concluded from that day also to the Service Recipient or Client being a natural person entering into an agreement directly related to their business activity, when it follows from the content of this agreement that it does not have a professional character for that person, resulting in particular from the subject of the business activity performed by them, made available on the basis of the regulations on the Central Register and Information on Business Activity.

PUBLISHING CONTENT ON THE WEBSITE AND CONDITIONS FOR THEIR MODERATION

9.1. Every User of the website has the option to publish content on the website in the form of a comment under a blog post or, in the case of Users who have made a purchase, to leave a product review.

9.2. Users may not post content that may be deemed unacceptable by the Administrator. The following content is considered inconsistent with the terms of use of the service:

inconsistent with the subject matter of a given thematic module or area of interest; statements should be related to the content appearing within the service and the broadly understood development of Users' competencies;
duplicates that have appeared earlier on the service; before posting new content, the User is obliged to ensure that similar content has not been posted previously;
that concern technical issues related to the functioning of the service; technical issues should be reported by Users electronically to the email address kontakt@beshaped.pl
that contain links;
serving to conduct competitive activities against the Administrator, e.g. promoting competing websites;
serving to conduct prohibited advertising, promotional, marketing activities, particularly through posting advertisements, selling and promoting products, services, projects, collections;
serving to conduct activities prohibited by law, e.g. attempts at fraud and extorting financial resources from other Users;
that incite violence against any living beings, including animals, or endorse such violence;
that promote any fascist or other totalitarian state regime;
that incite hatred based on gender, sexual, national, ethnic, racial, religious differences or due to irreligion, or endorse such hatred;
that insult a group of people or individual persons because of their gender, sexual, national, ethnic, racial, religious affiliation or due to their irreligion;
containing chauvinistic and misogynistic content, as well as bearing signs of gender discrimination;
that defame or insult any third party;
violate the personal rights of any third party;
contain vulgarities or other offensive content;
incite dangerous behavior or praise such behavior;
offend religious feelings;
may cause discomfort to other Users, particularly through a lack of empathy or respect for other Users;
violate the applicable legal order or good customs in any other way;
promote income-generating activities unrelated to the Administrator's activities, particularly those referring to specific company names and brands that can be considered advertising;

9.3. Illegal and prohibited content may be moderated by the Administrator.

9.4. Illegal content, not mentioned in point 3 of this paragraph, should be understood particularly as information that, in itself or by reference to actions, including the sale of products or the provision of services, is not in accordance with the law of the Union or the law of any member state that is in accordance with Union law, regardless of the specific subject or nature of that law [Art. 3 lit. h) DSA]

9.5. Prohibited and illegal content can be reported by any User of the website, both registered and unregistered.

9.6. Reports should be sent electronically via email to contact@beshaped.pl

9.7. The report should include all of the following elements:

a sufficiently justified explanation of the reasons why a given person or entity claims that the relevant information constitutes illegal content;
a clear indication of the exact electronic location of the information, such as the exact URL or exact URLs, and, where appropriate, additional information enabling the identification of illegal content, depending on the type of content and the specific type of hosting service;
the name and surname or name and email address of the person or entity making the report, except for reports concerning information deemed related to one of the offenses referred to in Articles 3–7 of Directive 2011/93/EU;
a statement confirming the good faith belief of the person or entity making the report that the information and allegations contained therein are accurate and complete.

The above elements arise from Art. 16(2) DSA

9.8. The website Administrator is obliged to send the Reporter a confirmation of receipt of the report within a maximum of 7 days.

9.9. The Administrator reviews the submission and makes a decision regarding the content to which the submission pertains in a timely manner (within 14 days), non-arbitrary, objective, and with due diligence.

9.10. The Administrator shall notify the User of the decision made without unnecessary delay. The Provider shall also notify such a person or entity of its decision regarding the information to which the submission pertains, providing information about the possibility of appealing the decision made.

9.11. Consequences of submitting or publishing illegal or prohibited content:

the content in question will be removed by the service Administrator;
the Administrator reserves the right to refuse to publish the content,
the Administrator reserves the right to remove the content,
the Administrator reserves the right to restrict access to the content,
the Administrator reserves the right to suspend or terminate the service provided to the user,
the Administrator reserves the right to suspend or close the user's account.

9.12. The Administrator informs the user about the removal of content or the retention of content on the website.

9.13. The user may appeal the Administrator's decision within 14 days of receiving the justification for its removal. The appeal should contain a comprehensive justification.

9.14. The Administrator reviews appeals within 14 days, indicating:

whether the decision involves the removal of information, restricting access to it, de-ranking or limiting the visibility of information, or suspending or terminating monetary payments related to such information, or imposing other measures referred to in paragraph 1, in relation to the information, and, where appropriate, the territorial scope of the decision and its duration;
the facts and circumstances on which the decision was based, including, where appropriate, information on whether the decision was made based on a submission made in accordance with Article 16 or based on voluntary verification actions conducted on its own initiative, and, when absolutely necessary, the identity of the notifier;
where appropriate, information about the use of automated means in making the decision, including information on whether the decision was made regarding content detected or identified using automated means;
if the decision concerns potentially illegal content, the indication of the legal basis on which the decision is based, and explanations regarding the reasons for which the information is considered illegal on that basis;
if the decision is based on the alleged inconsistency of the information with the terms of service of the hosting service provider, the indication of the contractual basis on which the decision is based, and explanations regarding the reasons for which the information is considered inconsistent with that basis;
clear and user-friendly information about the options available to the service recipient to appeal the decision, particularly where applicable through internal complaint handling mechanisms, alternative dispute resolution, and judicial appeals.

9.15. In case of questions or doubts, the Administrator has appointed an electronic contact point related to the Service for direct communication with the authorities of the Member States, the Commission, and the Digital Services Council: contact@beshaped.pl. This same contact point may be used by the User for direct and quick communication with the Administrator.

PROVISIONS REGARDING ENTREPRENEURS

10.1. This point 9 of the Regulations and all provisions contained therein are directed and thus binding exclusively on the Client or Service Recipient who is not a consumer, and from January 1, 2021, for contracts concluded from that date, also not being a natural person entering into a contract directly related to their business activity, when the content of that contract indicates that it does not have a professional character for that person, resulting in particular from the subject of the business activity conducted by them, disclosed under the provisions of the Central Register and Information on Economic Activity.

10.2. The Seller has the right to withdraw from the Sales Agreement within 14 calendar days from the date of its conclusion. Withdrawal from the Sales Agreement in this case can occur without giving a reason and does not create any claims on the part of the Client against the Seller.

10.3. The Seller has the right to limit the available payment methods, including requiring full or partial prepayment regardless of the payment method chosen by the Client and the fact of concluding the Sales Agreement.

10.4. The Service Provider may terminate the agreement for the provision of Electronic Services with immediate effect and without stating reasons by sending the relevant statement to the Service Recipient.

10.5. The liability of the Service Provider/Seller towards the Service Recipient/Client, regardless of its legal basis, is limited – both in the case of a single claim and for any claims in total – to the amount of the paid price and delivery costs under the Sales Agreement, but not more than one thousand zlotys. The monetary limitation referred to in the previous sentence applies to all claims made by the Service Recipient/Client against the Service Provider/Seller, including in the event of the absence of a Sales Agreement or claims unrelated to the Sales Agreement. The Service Provider/Seller is only liable to the Service Recipient/Client for typical damages foreseeable at the time of the conclusion of the contract and is not liable for lost profits. The Seller is also not liable for delays in the transport of the shipment.

10.6. Any disputes arising between the Seller/Service Provider and the Client/Service Recipient shall be submitted to the court competent due to the registered office of the Seller/Service Provider.

FINAL PROVISIONS

11.1. Agreements concluded through the Online Store are made in Polish.

11.2. Change of Regulations:

The Service Provider reserves the right to make changes to the Regulations for important reasons, namely: changes in legal provisions; changes in payment and delivery methods – to the extent that these changes affect the implementation of the provisions of these Regulations.
In the case of concluding agreements of a continuous nature (e.g., provision of Electronic Service – Account) based on these Regulations, the amended Regulations bind the Service Recipient if the requirements specified in Articles 384 and 384[1] of the Civil Code have been met, that is, the Service Recipient has been properly notified of the changes and has not terminated the agreement within 15 calendar days from the date of notification. In the event that the change of the Regulations results in the introduction of any new fees or an increase in existing ones, the Service Recipient has the right to withdraw from the agreement.
In the case of concluding agreements based on these Regulations that are of a different nature than continuous agreements (e.g., Sales Agreement), the changes to the Regulations shall in no way infringe upon the rights acquired by the Service Recipients/Clients before the date of entry into force of the changes to the Regulations, in particular, the changes to the Regulations shall not affect already placed or submitted Orders and concluded, executed, or performed Sales Agreements.

11.3. In matters not regulated by these Regulations, the generally applicable provisions of Polish law shall apply, in particular: the Civil Code; the Act on the Provision of Electronic Services of July 18, 2002 (Journal of Laws 2002 No. 144, item 1204 as amended); the Consumer Rights Act; and other relevant provisions of generally applicable law.

11.4. This Regulation does not exclude the provisions applicable in the country of the consumer's habitual residence that are part of the contract with the Service Provider/Seller, which cannot be excluded by contract. The Service Provider/Seller guarantees the consumer protection granted to them based on provisions that cannot be excluded by contract in such cases.

WITHDRAWAL FORM TEMPLATE
(APPENDIX NUMBER 2 TO THE CONSUMER RIGHTS ACT)

Withdrawal form template
(this form should be filled out and sent only in case of the desire to withdraw from the contract)

– Recipient:

DTW Logistics Fulfillment Center x BeShaped,

Sochaczewska 98C, 05-870 Błonie

– I/We(*) hereby inform that I/We withdraw from the sales contract for the following goods(*) delivery contract for the following goods(*) contract for work consisting of the execution of the following goods(*)/provision of the following service(*)

– Date of contract conclusion(*)/receipt(*)

– Name and surname of the consumer(s)

– Address of the consumer(s)

– Signature of the consumer(s) (only if the form is sent in paper version)

– Date

(*) Delete as appropriate.

REGULATIONS FOR USING THE GIFT CARD

GENERAL PROVISIONS

1.1. The issuer of the Gift Card is WORLDWIDE T&S SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ based in Warsaw (registered office and delivery address: ul. Marszałkowska 58, 00-545 Warsaw); entered into the Register of Entrepreneurs of the National Court Register under number KRS 0000816105; the registration court where the company's documentation is kept: District Court for the capital city of Warsaw in Warsaw, XII Economic Division of the National Court Register; share capital of: 27,000 PLN; NIP: 7010957298; REGON: 384949755, email address: kontakt@beshaped.pl

1.2. Definitions:

GIFT CARD – a voucher entitling the Customer to receive, at the specified time and value indicated on it, Products in the Seller's Store in accordance with these Regulations. The voucher is not a Product, but merely a document entitling the Customer to purchase it under the terms provided therein. It replaces the monetary means typically used to purchase Products in the Store.

CUSTOMER, GIFT CARD HOLDER – a natural person with full legal capacity, and in cases provided for by generally applicable regulations, also a natural person with limited legal capacity - being the holder of the Gift Card.

CIVIL CODE – the civil code act of April 23, 1964 (Journal of Laws No. 16, item 93, as amended).

PRODUCT – a movable item available in the Store that may be the subject of a Sales Agreement between the Customer and the Seller.

REGULATIONS – these regulations for using the Gift Card.

STORE – Online Store and Stationary Store.

ONLINE STORE - the Seller's online store available at the web address: www.beshaped.pl.

STATIONARY STORE – a place of business that is a real estate or part of a real estate, where the Seller conducts permanent business activity.

ISSUER, SELLER – WORLDWIDE T&S SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ based in Warsaw (registered office and correspondence address: ul. Marszałkowska 58, 00-545 Warsaw); entered in the Register of Entrepreneurs of the National Court Register under number KRS 0000816105; the registration court where the company's documentation is kept: District Court for the capital city of Warsaw in Warsaw, XII Economic Division of the National Court Register; share capital in the amount of: 27,000 PLN; NIP: 7010957298; REGON: 384949755, email address: kontakt@beshaped.pl

SALES AGREEMENT – a sales agreement for the Product concluded or to be concluded between the Customer and the Seller in the Store.

2.1. The Gift Card is issued to the bearer.

2.2. The holder of the Gift Card is entitled to receive, within the specified validity period (the validity period of the Gift Card) and for the value recorded on it, Products in the Seller's Store in accordance with these Regulations.

2.3. The Gift Card may be redeemed by the Customer in the Seller's Store within the period specified on it (the validity period of the Gift Card). In the absence of a specified date, the gift card is valid for one year from the date of receipt.

2.4. The Gift Card replaces cash in the Store for the value recorded on it for the purpose of making a payment under the Sales Agreement, but it cannot be exchanged for cash.

2.5. The Customer has the right to redeem the Gift Card in the case of a Sales Agreement whose value exceeds the nominal value of the Gift Card, provided that in such a case the Customer is obliged to pay the remaining part of the price using available payment methods in the Store. In the case of a Sales Agreement whose value is less than the value recorded on the Gift Card being redeemed, the Customer is not entitled to receive cash representing the difference between the value of the Sales Agreement and the value recorded on the Gift Card – in such a case, the Customer is entitled to use the resulting difference until the end of the validity period of the Gift Card.

2.6. In the event of a return of a Product purchased under the Sales Agreement in the Seller's Stationary Store by the Customer, the Seller will refund the price of the returned Product to the Gift Card.

COMPLAINT PROCEDURE

3.1. Complaints related to the use of the Gift Card and the implementation of these Regulations can be submitted by the Customer, for example, via email to: kontakt@beshaped.pl, or in writing to: DTW Logistics Fulfillment Center x BeShaped, Sochaczewska 98C, 05-870 Błonie.

3.2. It is recommended to provide as much information and circumstances regarding the subject of the complaint in the description, particularly the type and date of the irregularity and contact details - this will facilitate and expedite the consideration of the complaint by the Issuer.

3.3. The Issuer will respond to the complaint immediately, no later than within 14 days.

FINAL PROVISIONS

4.1. The applicable law is Polish law.

4.2. In matters not regulated by these Regulations, the provisions of the Civil Code and other relevant provisions of Polish law shall apply.

REGULATIONS OF THE WOMEN'S DAY PROMOTION IN THE BESHAPED ONLINE STORE

Organizer of the promotion.

1.1. The organizer of the “Women's Day” promotion is Worldwide T&S Sp. z o.o. based in Warsaw, ul. Marszałkowska 58, KRS 0000816105, NIP 7010957298, REGON 384949755, hereinafter referred to as WTS.

Legal regulations of the promotion.

2.1. The legal basis for the promotion is the Regulations.

2.2. Participation in the promotion is voluntary.

Duration, subject, and place of the promotion.

3.1. The promotion is conducted from 01.08.2023 to 08.03.2023 in the BeShaped online store: www.beshaped.pl

3.2. WTS has the right to shorten or cancel the duration of the promotion without giving a reason, by placing a written notice on the website www.beshaped.pl. Changes or cancellation of the duration of the promotion do not affect acquired rights - contracts concluded before the change or cancellation.

Rules of the promotion.

4.1. Participants in the promotional campaign are individuals capable of legal acts involving making purchases on the website.

4.2. The condition for taking advantage of the promotion is the purchase of any product, chosen from the categories: tops, sweatshirts, Leggings, sets, mats, loungewear.

4.3. All products are included in the promotion.

4.4. The promotion cannot be combined with other discounts or promotions.

4.5. The promotion is implemented in such a way that after adding products to the cart in the appropriate quantity, the discount is automatically applied.

Number of products in the cart:	Discount on the entire purchase:
1 product	- 15 %
2 products	- 20 %
3 products	- 30 %

4.6. The maximum discount that a customer can obtain on an order is -30% (in the case of purchasing 3 products or more).

Return of goods.

5.1. The customer has the right to withdraw from this agreement within 14 days from the date of receiving the shipment without giving any reason. To exercise the right of withdrawal from the agreement, the customer must inform WTS of their decision to withdraw from the agreement by means of a clear statement (the form is available on the BeShaped online store website: https://beshaped.pl/pages/zwrot

5.2. In the case of returning a product and reducing the value of the order, the discount granted on the order will be lost and proportionally deducted from the value of the order.

5.3. Returned products should be sent, along with the specification and a completed exchange/return form, by mail to the address: DTW Logistics Fulfillment Center x BeShaped, Sochaczewska 98C, 05-870 Błonie; no later than 14 days from the day the customer sends information about the withdrawal from the agreement. The deadline is met if the customer sends the item back before the 14-day period expires.

5.4. The refund for returned products will be made in the same form as the payment was made, without delay, and in any case no later than 14 days from the day of receiving the customer's decision to exercise the right of withdrawal from the agreement.

5.5. The ordering party may use any form of return shipment, while WTS undertakes to refund the amount corresponding to the cheapest available delivery method offered by WTS.

5.6. In the case where the purchased product has a defect, the customer has the right to lodge a complaint within 1 year from the date of purchase.

5.7. The customer has the option to file a complaint about the purchased product by returning it to the online store at the address specified in point 5.3 of these promotion regulations.

5.8. In the case of an accepted complaint, where the customer demanded withdrawal from the agreement or a reduction in price, the refund of funds will be made in the form in which the payment for the product was made.

5.9. The appropriate provisions of the Civil Code (Journal of Laws 2017.459) apply to the complaint procedure.

Complaint

6.1. WTS is responsible to the Client if the sold product has a physical or legal defect (warranty), where the physical defect consists of the non-compliance of the sold product with the sales contract. The warranty liability applies if the physical defect is found before the expiry of 2 (two) years from the date of delivery of the product. Any provision of these Terms and Conditions does not exclude or limit the rights of Clients purchasing the product as Consumers, as provided for in applicable laws, in particular in Articles 556 – 576 of the Civil Code.

6.2. A warranty claim should include the details of the person or entity submitting the claim (name and surname or full name, contact details) as well as the indication of the reason for the claim and the content of the request. In order for WTS to consider the warranty claim, the Client should provide WTS with the claimed product along with proof of purchase of this product and a description of the claim.

6.3. Claims are processed no later than within 14 calendar days from the date of receipt by WTS of the claimed product. Within the same period, the Client should be notified of the outcome of the claim.

6.4. WTS does not accept parcels sent on a cash-on-delivery basis.

6.5. In case the claim is found to be unjustified, the claimed product will be returned to the Client along with information on the reasons for deeming the claim unjustified.

6.7. If the claim is resolved in favor of the Client, the defective product will be immediately replaced with a defect-free one or the defect will be removed. This does not affect the Client's ability to submit a declaration of price reduction or withdrawal from the sales contract in accordance with applicable laws. If it is not possible to replace the product, remove the defect of the product, or reduce the price, the Client will be refunded immediately in accordance with applicable laws.

Exchange of goods.

Online store:

7.1. The Client has the option to exchange the purchased product for a product of the same model (different size or color variant), provided it is available at the same price.

7.2. The Client can make an exchange within 14 days from the date of receipt of the shipment. To exercise the right to exchange, the Client must inform WTS of their decision to exchange by email, sending a message to: kontakt@beshaped.pl, indicating which size/color variant they wish to exchange the purchased product for.

Other.

8.1. The Organizer reserves the right, for justified reasons, to change these regulations provided that it does not infringe on the rights already acquired by participants in the promotion (clients) by placing a written notice on the website www.beshaped.pl. Changes to the regulations come into effect on the day they are disclosed in the manner specified in the preceding sentence.

8.2. The regulations are valid from 01.08.2023 to 08.03.2023

8.3. In matters not regulated, the provisions of the Civil Code (Journal of Laws 2017.459) shall apply.

8.4. This regulation is the only document governing the rules of the promotion.

8.5. In case of conflict between the provisions of this regulation and the mandatory provisions of law, the provisions of the mandatory law shall apply in place of those provisions of the regulation. The same applies to the assessment of this regulation from the perspective of the contents of Article 3851 and Article 3853 of the Civil Code (Journal of Laws 2017.459).

REGULATIONS OF THE PROMOTION TEMPORARY IN THE ONLINE STORE BESHAPED

Buy 3 for the price of 2!

The promotion is valid from 30.10.2024 to 03.11.2024

Organizer of the promotion.

1.1. The organizer of the promotion “Buy 3 for the price of 2 ” is the company Worldwide T&S Sp. z o.o. based in Warsaw, ul. Marszałkowska 58, KRS 0000816105, NIP 7010957298, REGON 384949755, hereinafter referred to as WTS.

Legal regulations of the promotion.

2.1. The legal basis for the promotion is the Regulation.

2.2. Participation in the promotion is voluntary.

Duration, subject, and place of the promotion.

3.1. The promotion is conducted from 02.04.2025 to 30.04.2025 in the online store BeShaped: www.beshaped.pl

3.2. WTS has the right to shorten or cancel the duration of the promotion without giving a reason, by placing a written notice on the website beshaped.pl. The change or cancellation of the promotion period does not affect acquired rights - contracts concluded before the change or cancellation.

Rules of the promotion.

4.1. The participants of the promotional action are individuals capable of legal actions consisting of making purchases on the website.

4.2. The condition for benefiting from the promotion is the purchase of three products, chosen at will.

4.3. The promotion does not cover products from the category: gift cards.

4.4. The promotion cannot be combined with other discounts or promotions.

4.5. The realization of the promotion takes place in such a way that after adding three products (or multiples of 3) to the cart, the discount is automatically applied and the value of the products covered by the promotion is proportionally reduced.

Return of goods.

5.1. The Client has the right to withdraw from this contract within 30 days from the date of receipt of the shipment without providing any reason. To exercise the right of withdrawal from the contract, the Client must inform WTS of their decision to withdraw from the contract by means of an unambiguous statement (the form is available on the BeShaped online store website: https://beshaped.pl/pages/zwrot

5.2. The Client cannot return a single product purchased with a discount. In the case of using this promotion, it is only possible to return the entire order. If 1 product is returned from 3, the discount on subsequent products is lost and proportionally deducted from the value of the order.

5.3. The returned product (standard from the order and received as a gift) must not show any signs of use, must not have defects that reduce the value of the product, or be significantly soiled in a way that makes it impossible to restore it to its original condition.

5.4. Returned products should be sent, along with the specification and the filled-out exchange/return form, to the address: DTW Logistics Fulfillment Center x BeShaped, Sochaczewska 98C, 05-870 Błonie; no later than 14 days from the day the Client sends the information about the withdrawal from the contract. The deadline is met if the Client sends the item back before the expiration of the 14 days.

5.5. The ordering party can use any form of return shipment, while WTS is obliged to refund the amount corresponding to the cheapest available delivery method offered by WTS.

5.6. In the case where the purchased product has a defect, the client has the right to submit a complaint within 1 year from the date of purchase.

5.7. The client has the option to submit a complaint about the purchased product by returning it to the online store at the address indicated in point 5.3 of these promotional regulations.

5.8. In the case of an accepted complaint, where the Client demanded withdrawal from the contract or a price reduction, the refund of funds will be made in the form in which the payment for the product was made.

5.9. The relevant provisions of the Civil Code (Journal of Laws 2017.459) apply to the complaint procedure.

Complaint

6.1. WTS is responsible to the Client if the sold product has a physical or legal defect (warranty), where the physical defect consists of the non-conformity of the sold product with the sales agreement. The warranty liability applies if the physical defect is identified within 1 year from the date of delivery of the product. Any provision of these Terms and Conditions does not exclude or limit the rights of Clients purchasing the product as Consumers, as provided for in the applicable laws, in particular in Articles 556 – 576 of the Civil Code.

6.2. A warranty complaint should include the details of the person or entity submitting the complaint (name and surname or full name, contact details) as well as the reason for the complaint and the content of the claim. In order for WTS to consider the warranty complaint, the Client should provide WTS with the complained product along with proof of purchase of that product and a description of the complaint.

6.3. Complaints are processed no later than within 14 calendar days from the date of receipt by WTS of the complained product. In the same period, the Client should be notified of the outcome of the complaint.

6.4. WTS does not accept shipments sent back with cash on delivery.

6.5. In the event of the complaint being deemed unfounded, the complained product will be returned to the Client along with information on the reasons for considering the complaint unfounded.

6.7. In the event of the complaint being resolved in favor of the Client, the defective product will be immediately exchanged for a defect-free one or the defect will be removed. This does not affect the Client's ability to submit a declaration of price reduction or withdrawal from the sales agreement in accordance with applicable laws. In the event that it is not possible to exchange the product, remove the defect of the product, or reduce the price, the Client will be refunded immediately in accordance with applicable laws.

Product exchange.

Online store:

7.1. The Client has the option to exchange the purchased product for a product of the same model (different size or color variant) if it is available at the same price.

7.2. The Client may make an exchange within 14 days from the date of receipt of the shipment. To exercise the right to exchange, the Client must inform WTS of their decision to exchange via email by sending a message to: kontakt@beshaped.pl indicating which size/color variant they wish to exchange the purchased product for.

Others.

8.1. The Organizer reserves the right, for justified reasons, to change these regulations provided that it does not infringe upon the rights already acquired by the participants of the promotion (clients) by placing written information on the website www.beshaped.pl. Changes to the regulations come into effect on the day they are disclosed in the manner specified in the preceding sentence.

8.2. The regulations are valid from 02.04.2025 - 30.04.2025

8.3. In matters not regulated, the Civil Code (Journal of Laws 2017.459) applies.

8.4. These regulations are the only document governing the rules of the promotion.

8.5. In the event of a conflict between the provisions of these regulations and the mandatory provisions, the provisions of the mandatory regulations shall prevail over these regulations. The same applies to the assessment of these regulations in light of the content of Articles 3851 and 3853 of the Civil Code (Journal of Laws 2017.459).

REGULATIONS OF THE PROMOTION, -30% discount on the second product in the cart.

IN THE BESHAPED ONLINE STORE

Organizer of the promotion.

1.1. The organizer of the promotion “-30% discount on the second product in the cart” is the company Worldwide T&S Sp. z o.o. based in Warsaw, ul. Marszałkowska 58, KRS 0000816105, NIP 7010957298, REGON 384949755, hereinafter referred to as WTS.

Legal regulations of the promotion.

2.1. The legal basis for the promotion is the Regulations.

2.2. Participation in the promotion is voluntary.

Duration, subject, and place of the promotion.

3.1. The promotion is conducted from February 18, 2025, to February 28, 2025 in the BeShaped online store: www.beshaped.pl

3.2. WTS has the right to shorten or cancel the duration of the promotion without giving a reason, by placing a written notice on the beshaped.pl website. Changes or cancellations of the promotion duration do not affect acquired rights - contracts concluded before the change or cancellation.

Rules of the promotion.

4.1. Participants in the promotional action are individuals capable of legal actions related to making purchases on the website.

4.2. The condition for taking advantage of the promotion is the purchase of any product, chosen from the categories: tops, sweatshirts, Leggings, sets, mats, loungewear, longsleeves.

4.3. The promotion does not include products from the categories: gift cards and discounted items.

4.4. The promotion cannot be combined with other discounts or promotions.

4.5. The implementation of the promotion occurs in such a way that after adding a product from the appropriate category to the cart, the discount is automatically applied to the second cheapest product in the cart.

Return of goods.

5.1. The customer has the right to withdraw from this agreement within 30 days from the date of receiving the shipment without giving any reason. To exercise the right of withdrawal from the contract, the customer must inform WTS of their decision to withdraw from the contract by means of a clear statement (the form is available on the BeShaped online store website: https://beshaped.pl/pages/zwrot

5.2. In the case of returning a product for which a lower discount was granted, the discount on the second product is forfeited and proportionally deducted from the value of the order.

5.3. Returned products should be sent, along with the specification and a completed exchange/return form, to the address: DTW Logistics Fulfillment Center x BeShaped, Sochaczewska 98C, 05-870 Błonie; no later than 14 days from the day the Customer sends information about withdrawing from the contract. The deadline is met if the Customer returns the item before the expiration of the 14-day period.

5.4. Refunds for returned products will be made in the same form as the payment was made, immediately, and in any case no later than 14 days from the day of receiving the Customer's decision to exercise the right of withdrawal from the contract.

5.5. The ordering party may use any form of return shipment, while WTS undertakes to refund the amount corresponding to the cheapest available delivery method offered by WTS.

5.6. In the event that the purchased product has a defect, the customer has the right to make a complaint within 1 year from the date of purchase.

5.7. The customer has the option to submit a complaint about the purchased product by returning it to the online store at the address indicated in point 5.3 of these promotion regulations.

5.8. In the case of an accepted complaint, where the Customer demanded withdrawal from the contract or a reduction in price, the refund of funds will take place in the form in which the payment for the product was made.

5.9. The appropriate provisions of the Civil Code (Journal of Laws 2017.459) apply to the complaint procedure.

Complaint

6.1. WTS is responsible to the Customer if the sold product has a physical or legal defect (warranty), where the physical defect consists of the non-compliance of the sold product with the sales contract. The warranty liability applies if the physical defect is found before the expiration of 2 (two) years from the date of delivery of the product. Any provision of these Regulations does not exclude or limit the rights of Customers purchasing the product as Consumers, provided for in applicable laws, in particular in Articles 556 – 576 of the Civil Code.

6.2. A complaint under the warranty should include the details of the person or entity submitting the complaint (name and surname or full name, contact details) as well as the reason for the complaint and the content of the request. To process a warranty complaint by WTS, the Customer should provide WTS with the complained product along with proof of purchase of that product and a description of the complaint.

6.3. Complaints are processed no later than 14 calendar days from the date WTS receives the complained product. In the same period, the Customer should be notified of the outcome of the complaint.

6.4. WTS does not accept parcels returned cash on delivery.

6.5. In the event that the complaint is deemed unjustified, the complained product will be returned to the Customer along with information about the reasons for considering the complaint as unjustified.

6.7. If the complaint is resolved in favor of the Customer, the defective product will be immediately replaced with a defect-free one or the defect will be removed. This does not affect the Customer's ability to submit a declaration of price reduction or withdrawal from the sales contract in accordance with applicable regulations. In the event that it is not possible to replace the product, remove the product defect, or reduce the price, the Customer will be refunded the amount immediately, in accordance with applicable legal regulations.

Product exchange.

Online store:

7.1. The Customer has the option to exchange the purchased product for a product of the same model (different size or color variant), provided it is available at the same price.

7.2. The Customer can make an exchange within 14 days from the date of receipt of the shipment. To exercise the right to exchange, the Customer must inform WTS of their decision to exchange via email by sending a message to: kontakt@beshaped.pl indicating which size/color variant they wish to exchange the purchased product for.

Other.

8.1. The Organizer reserves the right, for justified reasons, to change these regulations provided that it does not infringe on the rights already acquired by the participants of the promotion (customers) by posting a written notice on the website www.beshaped.pl. Changes to the regulations come into effect on the day they are disclosed in the manner specified in the preceding sentence.

8.2. The regulations are valid from February 18, 2025 to February 28, 2025.

8.3. In matters not regulated, the Civil Code (Journal of Laws 2017.459) applies.

8.4. These regulations are the only document regulating the principles of the promotion.

8.5. In case of a conflict between the provisions of these regulations and the provisions that are absolutely binding, the provisions of the absolutely binding regulations shall apply in place of those provisions of the regulations. The same applies to the assessment of these regulations in terms of the content of Article 3851 and Article 3853 of the Civil Code (Journal of Laws 2017.459).

REGULATIONS OF THE PROMOTION BUY MORE AND SAVE IN THE ONLINE STORE BESHAPED

Organizer of the promotion.

1.1. The organizer of the promotion “Women’s Day” is the company Worldwide T&S Sp. z o.o. based in Warsaw, ul. Marszałkowska 58, KRS 0000816105, NIP 7010957298, REGON 384949755, hereinafter referred to as WTS.

Legal regulations of the promotion.

2.1. The legal basis for the promotion is the Regulations.

2.2. Participation in the promotion is voluntary.

Duration, subject, and place of the promotion.

3.1. The promotion is conducted from March 25, 2025, to March 30, 2025, in the online store BeShaped: www.beshaped.pl

3.2. WTS has the right to shorten or cancel the duration of the promotion without giving any reason, by placing a written notice on the website www.beshaped.pl. The change or cancellation of the duration of the promotion does not affect acquired rights - contracts concluded before the change or cancellation.

Promotion rules.

4.1. Participants in the promotional campaign are individuals capable of legal actions involving making purchases on the website.

4.2. The condition for taking advantage of the promotion is the purchase of any product, chosen from the categories: tops, sweatshirts, Leggings, sets, mats, loungewear.

4.3. All products are covered by the promotion.

4.4. The promotion cannot be combined with other discounts or promotions.

4.5. The promotion is realized in such a way that after adding products of the appropriate value to the cart, the discount is automatically applied.

Number of products in the cart:	Discount on the entire purchase:
179 PLN	15 PLN
200 PLN	40 PLN
300 PLN	75 PLN
350 PLN	90 PLN
450 PLN	125 PLN

4.6. The maximum discount that a customer can obtain on an order is 125 PLN.

Return of goods.

5.1. The customer has the right to withdraw from this agreement within 30 days from the date of receipt of the shipment without giving any reason. To exercise the right of withdrawal from the contract, the Customer must inform WTS of their decision to withdraw from the contract by means of an unambiguous statement (the form is available on the BeShaped online store website: https://beshaped.pl/pages/zwrot

5.2. In the case of returning a product and reducing the value of the order, the discount granted on the order is lost and proportionally deducted from the value of the order.

5.3. Returned products must be sent, along with the specification and a completed exchange/return form, by shipment to the address: DTW Logistics Fulfillment Center x BeShaped, Sochaczewska 98C, 05-870 Błonie; no later than within 30 days from the day the Customer sends information about the withdrawal from the contract. The deadline is met if the Customer returns the item before the expiration of the 30-day period.

5.4. The refund for returned products will be made in the same form as the payment was made, without delay, and in any case no later than 14 days from the day of receiving the Customer's decision to exercise the right of withdrawal from the contract.

5.5. The ordering party may use any form of returning the shipment, provided that WTS undertakes to refund the amount corresponding to the cheapest available delivery method offered by WTS.

5.6. In the event that the purchased product has a defect, the customer has the right to file a complaint within 1 year from the date of purchase.

5.7. The customer has the option to file a complaint about the purchased product by returning it to the online store at the address indicated in point 5.3 of these promotion regulations.

5.8. In the case of an accepted complaint, where the Customer demanded withdrawal from the contract or a price reduction, the refund will be made in the form in which the payment for the product was made.

5.9. The relevant provisions of the Civil Code (Journal of Laws 2017.459) apply to the complaint procedure.

Complaint

6.1. WTS is liable to the Customer if the sold product has a physical or legal defect (warranty), where a physical defect consists in the non-compliance of the sold product with the sales contract. Liability under the warranty applies if the physical defect is identified within 2 (two) years from the date of delivery of the product. Any provision of these Regulations does not exclude or limit the rights of Customers purchasing the product as Consumers, provided for in applicable legal provisions, in particular in Articles 556 - 576 of the Civil Code.

6.2. A complaint under the warranty should include the details of the person or entity filing the complaint (name and surname or full name, contact details) as well as the indication of the reason for the complaint and the content of the request. In order for WTS to consider a complaint under the warranty, the Customer should provide WTS with the complained product along with proof of purchase of that product and a description of the complaint.

6.3. Complaints are considered no later than within 14 calendar days from the date of receipt of the complained product by WTS. The Customer should be notified of the outcome of the complaint within the same period.

6.4. WTS does not accept parcels sent back with cash on delivery.

6.5. In the case of an unjustified complaint, the complained product will be returned to the Customer along with information about the reasons for considering the complaint to be unjustified.

6.7. In the event of considering a complaint in favor of the Customer, the defective product will be immediately replaced with a fault-free one or the defect will be removed. This does not affect the Customer's ability to submit a declaration for a price reduction or withdrawal from the sales contract in accordance with applicable regulations. In the absence of the possibility to exchange the product, remove the defect of the product, or reduce the price, the Customer will be refunded immediately, in accordance with applicable legal regulations.

Exchange of goods.

Online store:

7.1. The Customer has the option to exchange the purchased product for a product of the same model (different size or color variant), provided it is available at the same price.

7.2. The Customer may make an exchange within 30 days from the date of receiving the shipment. To exercise the right to exchange, the Customer must inform WTS of their decision to exchange via email by sending a message to: kontakt@beshaped.pl indicating which size/color variant they wish to exchange the purchased product for.

Other.

8.1. The Organizer reserves the right, for justified reasons, to change these regulations provided that it does not infringe on the rights already acquired by participants in the promotion (customers) by placing a written notice on the website www.beshaped.pl. Changes to the regulations come into effect on the day they are disclosed in the manner described in the preceding sentence.

8.2. The regulations are valid from 25.03.2025 to 30.03.2025

8.3. In matters not regulated, the Civil Code (Journal of Laws 2017.459) applies.

8.4. These regulations are the only document regulating the principles of the promotion.

8.5. In the event of a conflict between the provisions of these regulations and the provisions that are absolutely binding, the provisions of the absolutely binding regulations shall apply in place of those provisions of the regulations. The same applies to the assessment of these regulations from the perspective of the content of Articles 3851 and 3853 of the Civil Code (Journal of Laws 2017.459).